Privacy Policy

Effective and last updated: October 22, 2026

LiveLocalVibes collects only what it needs to connect fans, bands and venues around local live music, and we never sell your personal information. This policy explains what we collect, why, who we share it with, and the choices you have.

• What we collect
• How we use it
• Who we share it with
• Your choices
• Deleting your account
• How long we keep it
• Contact

Who we are and what this covers

LiveLocalVibes ("LLV," "we," "us") is operated by SunwardPath LLC, based in Florida, USA. This policy covers livelocalvibes.com, the LiveLocalVibes mobile app, our emails, and any page or embedded calendar that links to this policy (together, the "Service").

LLV has three kinds of users:

• Fans find shows, use the live map, rate the vibe at shows, and leave reviews.
• Bands and musicians (including solo acts, duos and DJs) build profiles, find and audition for gigs, and share their music.
• Venues list their venue and lineup, post gigs, book bands and advertise.

Visitors who browse without an account are covered too.

Information we collect

Information you give us

Information collected as you use LLV

• Location. With your permission, your device's location (approximate or precise) to show nearby shows, center the map, and confirm you are at a venue during a live show before you can submit a vibe rating. For a vibe, that check happens once, when you send it, and your location is not saved. We don't track your location in the background. Without permission, the map uses the city, ZIP code or area you choose.
• One vibe per show. To keep the Vibe Meter fair, we save a random ID for your browser or app next to each show you rate, so it can't be rated twice from the same device. It isn't linked to your name and nobody else can see it.
• Tip button taps. When you tap a band's Venmo or Cash App button, we count the tap for that band's reports. LLV never handles the tip and doesn't record who tapped.
• Usage data. Profiles and shows viewed, searches and filters used, ads and Featured spots viewed or clicked, music plays on band profiles, and the city or area those relate to. Pro members see totals of views and clicks on their own pages and ads, not who viewed them.
• Device data. Browser and device type, operating system, screen size, IP address and error logs. If you send us a Contact us message we include which page you came from and your device type so we can fix problems.
• Browser storage. Described below under Cookies and browser storage.

Information from other sources

• Public business and show information. To help fans find music before every venue and band has joined, we create unclaimed venue listings and band pages from publicly available information, such as a venue's name, address, phone, website and public events calendar or social posts, and the band names on a venue's posted lineup. Owners can claim, correct or ask us to remove these listings.
• Sign-in providers (Google, Facebook), as described above.
• Stripe, which tells us whether a payment succeeded, your plan and renewal date. We never receive your full card number.
• Other users, for example when a venue books your band or a fan reviews you.

How we use information

• Provide the Service: create accounts, show profiles and shows, power the live map and the Vibe Meter, match bands with open gigs, handle auditions and bookings, messaging between bands, and calendars you embed on your own website.
• Run memberships and ads: process Pro memberships, Featured placements and ads through Stripe, and show your plan and billing history.
• Build reports: give Pro members stats such as profile and ad views and clicks, and music plays.
• Communicate with you: send account and security emails, booking and audition updates, payment notices, invitations, and occasional news about LLV (every news email has an unsubscribe link).
• Keep LLV trustworthy: verify venue claims through the owner's email, review reports, moderate reviews and content, approve every ad before it goes live, prevent fake vibe ratings and fraud, and enforce our Terms.
• Plan where LLV grows: look at which cities and areas people search to decide where to launch next. We use this in totals, not to profile individuals.
• Improve LLV: fix bugs, see which features are used, and act on feedback and survey answers.
• Meet legal obligations: keep tax and payment records and respond to lawful requests.

We do not make decisions with legal or similarly significant effects about you based only on automated processing.

AI tools

We use AI services, currently Anthropic's Claude, to help read venues' public events pages, calendars and lineup posts so their shows appear on LLV. Those services act as our service providers, process only what we send for that task, and don't use it to train their models under our agreements. If we add AI features you use yourself (such as an event-flyer maker), we'll describe them here first. We do not use your personal information or content to train AI models.

How we share information

We do not sell or rent personal information, and we do not share it for cross-context behavioral (targeted) advertising. We share information only in these ways.

Public by design

Anyone, including search engines and AI assistants, can see:

• Band and venue profiles, photos, music links, tip links, calendars, specials and confirmed shows.
• Reviews, with the reviewer's display name.
• Vibe Meter readings, shown only as combined crowd scores, never tied to your name.
• A band's own open "Find a Member" listing on its profile.
• Ads and Featured placements.

Don't post anything in a public area that you want kept private.

Between bands and venues

When a band auditions for or is booked at a gig, the band and venue see each other's booking details, the contact details needed to coordinate the show, audition notes and pay details. Other bands looking for gigs can see an open gig's pay line; fans and the public never see pay.

Service providers

We use trusted companies to run LLV. They may use your information only to provide their services to us.

When you play an embedded YouTube or SoundCloud track, that service may collect information under its own privacy policy. The same applies when you leave LLV through a link, such as a tip link to Venmo or Cash App or directions in Google Maps.

Legal, safety and business transfers

We may share information if required by law or legal process, to protect the rights, safety or property of LLV, our users or the public, or to investigate fraud. If LLV is involved in a merger, acquisition or sale of assets, your information may transfer to the new owner under this policy.

With your consent

We share information in other ways when you ask us to or agree to it.

Payments

Stripe processes all card payments. Your card details go directly to Stripe and are governed by Stripe's Privacy Policy. We receive only what we need to run your account: your plan, payment status, amounts and dates. Payments between bands and venues made outside LLV, such as cash, check, Venmo or Cash App, are between those two parties.

Cookies and browser storage

We use cookies and your browser's storage to keep you signed in, remember your settings (such as your area and filters), protect against abuse, and count ad and profile views and clicks. We do not use third-party advertising cookies, and ads on LLV are chosen by placement and area, not by tracking your browsing on other sites. You can clear or block these in your browser or phone settings, but some features, such as staying signed in, may stop working.

Emails and notifications

• Service messages (account, security, booking, audition and billing emails) are part of using LLV and can't be turned off while your account is open.
• News and promotions from LLV always include an unsubscribe link, and you can unsubscribe at any time.
• Notifications inside LLV appear in your dashboard. If we add phone push notifications, they'll be sent only if you allow them, and you can turn them off in your phone's settings.
• Outreach to venues and bands. We may contact businesses and bands at publicly listed business contact details to invite them to claim or join LLV. Reply or use the opt-out link to stop.

Your choices and rights

Wherever you live, you can ask us to:

• Access the personal information we hold about you and get a copy.
• Correct information that is wrong. Most of it you can edit yourself in your dashboard.
• Delete your account and personal information (request it here).
• Unsubscribe from news emails.
• Turn off location in your phone or browser settings at any time. The map will then use the area you choose, and vibe ratings won't be available.
• Claim, correct or remove an unclaimed listing about your venue or band.

Residents of states with privacy laws (such as California, Colorado, Connecticut, Texas, Virginia and others) may have additional rights, including the right to opt out of the sale of personal data, targeted advertising and profiling. We don't do any of those. We treat precise location as sensitive and use it only with your permission. You can appeal any decision we make about your request by replying to our response, and if we deny your appeal you may contact your state attorney general.

To make a request, email info@livelocalvibes.com or use our Contact us page. We'll confirm it's you, usually through your account email, and respond within 45 days. Someone you authorize in writing can make a request for you. We won't treat you differently for using these rights.

Deleting your account

You can ask us to delete your account at any time from your dashboard (More → Delete my account) or at livelocalvibes.com/delete-account.html, even if you no longer have the app. We delete your account, login and profile within 30 days and confirm by email.

What deletion doesn't remove: reviews you wrote may stay visible with your name removed; combined, anonymous vibe scores stay; and we keep records we must hold for taxes, payments or disputes. Copies other people saved (for example, a show they added to their own calendar) are outside our control.

How long we keep information

How we protect information

We use industry-standard safeguards, including encrypted connections (HTTPS), encrypted storage by our providers, database rules that limit who can read and change each record, and admin-only controls for paid and sensitive settings. Payment details stay with Stripe. No system is perfectly secure, so please use a strong, unique password. If a breach affects your personal information, we will notify you as the law requires.

Children

LLV is for adults. You must be 18 or older to use LLV, create any account or make payments. The Service is not directed at children, and we do not knowingly collect personal information from anyone under 18. Many shows are at bars and age-restricted venues, so a listing on LLV doesn't mean a show is open to all ages. If you believe someone under 18 has given us personal information, email us and we will delete it.

Users outside the United States

LLV is run from the United States and serves U.S. areas. If you use it from elsewhere, your information will be processed and stored in the United States.

Changes to this policy

We may update this policy as LLV adds features. We'll change the date at the top, and for important changes we'll tell you by email or in LLV before they take effect.

Contact us

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